Crypt encrypts your data with your password. In order to update your password, we first need to decrypt your data with your existing password, then re-encrypt them with your new password. By design, there is no way for us (or anyone) to decrypt your data without your password. The only way to reset your password is to delete all your existing data so you can restart from a blank state.
This is a trade-off we made in terms of security versus usability. If you need to reset your account, please contact us.